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FAQs

What is Kabayan Remit?

How to send money with Kabayan Remit?

How do I pay in Kabayan Remit?

How much does it cost to use Kabayan Remit?

How can my beneficiary receive the money?

Does Kabayan Remit offer Door-to-Door delivery?

What does the beneficiary need in order to collect the money?

Does Kabayan Remit process credit/debit cards?

How do I sign up?

How much money can I send with Kabayan Remit?

Do I have to register with Kabayan Remit to get a transfer quote?

Do I have to have a smartphone to use Kabayan Remit?

Does Kabayan Remit have any promos?

Why is my account “blocked”?

Kabayan Remit Account

How do I sign up?

Can I change my personal information after registering?

Can I have multiple accounts?

My account is blocked. What happened?

Why did I not get a verification e-mail?

How do I send/upload my documents?

How soon will my payment be processed once I have uploaded my documents?

How can I edit existing beneficiary profiles?

Sending the money

Where can I send money from?

Payout locations – Cash pick up

How can I pay for my transfer?

Did my debit card transfer go through?

Will I get an e-mail when a transfer is complete?

How do I know when my transfer has reached its destination?

What kind of information do I need to provide in order to send money?

Receiving the money

How can my beneficiary receive the money?

Does Kabayan Remit offer Door-to-Door delivery?

What does the beneficiary need in order to collect the money?

Payout locations – Cash pick up

Transfer Troubleshooting

Can I cancel a transaction?

Why is my debit card payment being rejected?

Transfer status

Security and Privacy

How can I be sure that Kabayan Remit is safe?

Privacy Policy

How do I know that my money is safe?

How is Kabayan Remit regulated?