Support
Centre

Kabayan Remit Account

Where can I send money from?

Currently, customers with registered bank accounts in the United Kingdom can send money to the Philippines using Kabayan Remit.

Payout locations – Cash pick up

Your beneficiary can pick up the cash from any cash collection outlets of Cebuana, MLhuiller, Palawan Pawnshop, LBC,RCBC Telemoney, BDO Remit. You can find the complete list from the dropdown list during your transfer process.

How can I pay for my transfer?

You can pay your remittance through the following options:

1. Pay using your UK Debit Card – You just have to enter your Debit Card details on our safe and secured system and you’re done!

2.Pay by Bank Transfer. – This is a convenient way of funding your transactions. We will receive the funds almost instantly! All you need to do is login to your personal online banking, transfer the amount (use your name as reference) and you’re done!

Please remember that we do not accept cash deposits at the moment. Please call us if you have further questions on how you can pay your remittance.
Did my debit card transfer go through?

Your transfer went through if:

1. You’ve received an SMS confirming your payment.

2. Your transaction status has been changed to Processing.

3. The money was debited from your account and the transaction is shown on your bank statement. However, debit might not appear immediately in your bank transactions as it depends on your bank.

If you have further inquiries, please call our customer support at 020 3474 0999 or email info@kabayanremit.com.
Will I get an e-mail when a transfer is complete?

Yes, you will receive an automated email as a confirmation of your transfer. It will be sent to the email address that you have registered to your Kabayan Remit account.
How do I know when my transfer has reached its destination?

We will keep you informed at every stage. Once you clicked on “send money” you will receive an SMS confirmation for your transaction. At the same time, your payment will be displayed on your Kabayan Remit account as “Processing”. The moment the money arrives, we’ll send you SMS confirmation. Your beneficiary will also receive an SMS confirmation.
What kind of information do I need to provide in order to send money?

Once you have successfully registered with Kabayan Remit, you will be asked to add a beneficiary with their details. Depending on how you want them to receive the money, you will need to enter some more details like their bank account details to complete your transfer request.

 
 
Win iPad Mini
Autumn iPad Mini Raffle is on!
Remit with Kabayan to receive
your raffle entries! We will draw an iPad Mini at the end of each month of Autumn!

T&Cs:
GET 3 FREE ENTRIES: When you remit online via the app or website
GET 1 FREE ENTRY: When you remit via the phone, Viber or Live chat
WEBSITE MAINTENANCE | 4 NOV 2018
REQUEST A CALL BACK OR EMAIL US IF YOU'RE UNABLE TO REGISTER/LOGIN
Some important system updates are taking place today. If you can't login or register please request a call back, email info@kabayanremit.com or message us on Facebook/Live Chat for any assistance. We will be in touch with you as soon as a customer service representative is available. Thank you!
Autumn iPad Mini Raffle is on!
Remit with Kabayan to receive
your raffle entries! We will draw an iPad Mini at the end of each month of Autumn!

T&Cs:
GET 3 FREE ENTRIES: When you remit online via the app or website
GET 1 FREE ENTRY: When you remit via the phone, Viber or Live chat
WIN iPad Mini!
Our Special Winter Raffle is now on!
You can win iPhone XS or 1 of 2 iPad Mini this winter! Remit with Kabayan to receive your raffle entries!
We will draw 2 x iPad Mini and 1 x iPhone XS in January 2019!

T&Cs:
GET 3 FREE ENTRIES: When you remit online via the app or website
GET 1 FREE ENTRY: When you remit via the phone, Viber or Live chat
Win iPhone XS or
iPad Mini this winter!
Special Winter Raffle is now on!
You can win iPhone XS or 1 of 2 iPad Mini this winter! Remit with Kabayan to receive your raffle entries!
We will draw 2 x iPad Mini and 1 x iPhone XS in January 2019!

T&Cs:
GET 3 FREE ENTRIES: When you remit online via the app or website
GET 1 FREE ENTRY: When you remit via the phone, Viber or Live chat
Win iPhone XS or iPad Mini this winter!